OJASS 2025 Cancellation and Refund Policy by Digicraft

The following outlines the terms and conditions governing ticket cancellations and refunds for OJASS 2025, the official technical fest of NIT Jamshedpur, operated by Digicraft. By purchasing a ticket for OJASS 2025, you agree to these policies.

1. Ticket Pricing and Payment

  • The price payable for tickets is as stated on our official website or registration portal at the time of purchase.
  • Payments are final, and once a ticket is purchased, no modifications to the ticket price will be entertained.

2. Ticket Collection and Distribution

Collection of Tickets:

  • Tickets will typically be available for collection at a designated location before the event.
  • You must collect your ticket from the specified location and time, presenting valid proof of identity.

Alternative Distribution Methods:

  • In some cases, tickets may be distributed via email, post, or other methods.
  • Only the billing address or email address provided during purchase will be used for dispatch.

3. Ticket Verification

  • Upon receiving your ticket, check all details immediately.
  • Any errors must be reported to the OJASS team within two working days or before the event, whichever is sooner.

4. Admission Rules

The event organizers and venue authorities reserve the right to:

  1. Refuse admission to any individual without providing a refund.
  2. Require latecomers to wait for a convenient break in the event for admission.
  3. Deny re-admission to individuals who leave the venue during the event.
  4. Request individuals causing disruptions to leave the event.
  5. Make changes to advertised details, including speakers, event content, and schedules, up to and including the event day.

5. Event Cancellation, Postponement, or Alteration

Cancellation or Rescheduling:

  • If an event is canceled or rescheduled, reasonable efforts will be made to notify ticket holders.
  • Notifications will be sent using the contact details provided during registration. However, Digicraft does not guarantee prior notification before the event date.

Refund Policy:

  • All ticket sales are final and non-refundable.
  • No refunds will be provided for cancellations, postponements, delays, or alterations to the event.

Responsibility:

  • Digicraft and OJASS organizers are not liable for any losses or damages arising from event cancellations, delays, or changes.

6. Security and Conduct

  1. Tickets are issued subject to the venue's, Digicraft's, and OJASS organizer's rules and regulations.
  2. Breach of these rules or engaging in unacceptable behaviour (e.g., causing nuisance, damage, or injury) may result in ejection from the venue without a refund.
  3. Security searches may be conducted at the venue to ensure the safety of attendees.
  4. Lost or stolen tickets will not be replaced, and the organizers bear no responsibility for such incidents.

7. Ticket Restrictions

  1. Tickets may be restricted to a maximum number per individual, credit card, or household.
  2. If tickets are purchased in excess of the allowed limit, the organizers reserve the right to cancel the excess tickets without prior notice.

8. Data Sharing and Third-Party Services

  1. By purchasing a ticket, you consent to your data being used for event-related communications.
  2. If external services like Zapier are used for ticket processing, your data may be shared with such third parties.
  3. Digicraft and OJASS organizers are not liable for how third-party services handle your data, and by agreeing to OJASS terms, you also agree to the respective terms of such services.

9. Loss of Personal Property

The venue, Digicraft, OJASS organizers, and associated third parties accept no responsibility for the loss or theft of personal belongings during the event.

Last updated: 17th December 2024